Director Human Resources
(Frozen Fruit & Vegetables, Santa Cruz, CA area, onsite)

The Director of Human Resources is responsible for effectively managing and administering human resources. The Director develops, implements, and manages human resources policies, programs, and practices, ensuring that they are followed and aligned with overall company objectives. The director also collaborates with and provides guidance to the leadership team and managers on compensation, benefits, recruitment, performance development, and employee relations.

Human Resources Management:

Advises and guides in effectively developing, interpreting, and applying employment policies, programs, processes, and regulatory compliance.

  • Maintains positive employee relations, provides guidance and interpretation of HR programs, communicates with and disseminates important information to all levels of staff
  • Consults with executives and managers on employee relations issues
  • Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent development through professional development, research, and educational opportunities
  • Maintains records and compiles statistical reports for HR data, including quarterly personnel costs, turnover, attendance, performance, training, etc.
  • Maintains compliance with state corporate filings and record-keeping requirements
  • Maintains corporate organization chart
  • Manages the company’s website career page and Glassdoor account
  • Maintains Employee Handbook to ensure required information is updated
  • Assists in annual compliance audits for external agencies including 401(k) plan and bank audits
  • Responds to requests for VOE (verification of employment), unemployment claims, and audits
  • Manages or supports several small, short-term employee initiatives throughout the year such as the Flu Shot Clinic, Thanksgiving Gift Cards, Holiday Swag, Service Awards, Buy Frozen employee
  • Responsible for sending out all internal corporate communications and ensuring messaging is in line with management expectations

Recruitment, Retention, and Performance Development

Serves as business partner to leadership team and hiring managers to develop, implement, and maintain effective sourcing strategies and programs for attracting, retaining, career development, and succession planning.

  • Manages HR employee life cycle from new hire onboarding to terminations
  • Collaborates with leadership to identify KPIs for talent development, assess market competitiveness, and implement strategic HR initiatives
  • Researches and assists in the implementation of career development programs and opportunities that focus on goal achievement and developing high-potential employees
  • Manages execution of annual and mid-year performance development process; participates in design improvement, development, and implementation of the performance appraisal and career development process
  • Manages recruitment for open job requisitions including sourcing, posting, prescreening, scheduling, skills assessments, background/reference checks, offers, and onboarding
    • Receives and tracks applicant resumes using Applicant Tracking System (currently Applicant Pro) to maintain pipeline of candidates; conducts phone interviews and provides relevant feedback to hiring managers to move candidate into interview phase
    • Submits offers of employment to selected candidates and notifies those not selected to close the loop and maintain positive relations for future opportunities
    • Participates in college career fairs for entry-level positions and identifies other sources of recruiting and/or networking conferences and events; builds relationships and negotiates contracts with outside recruiting agencies for executive-level or hard-to-fill positions
  • Conducts exit interviews to determine reasons for employee separations and to gain insight into employee engagement and job satisfaction

Compensation and Benefits:

Processes payroll and manages compensation and benefits programs ensuring the best mix of cost-effective total rewards that meets the organization’s budget and fosters a culture to attract and retain top talent

  • Manages twice monthly payroll processing, ensuring pay is processed timely, accurately, and in compliance with government regulations and best practices
    • Maintains and updates payroll data including earnings, deductions, garnishments, and mandated taxes
    • Maintains employee time records, hours worked, and paid time off
  • Researches, analyzes, and recommends competitive compensation, benefits, performance development, and employee incentive programs to attract and retain top talent
    • Maintains corporate base pay grade matrix and updates to remain competitive as needed using market data obtained through surveys, consultants, and interviews
  • Manages health and welfare plans including annual open enrollment and new hire enrollments, changes, and terminations.
    • Analyzes and makes recommendations for annual health insurance renewal options
    • Audits monthly benefits statements and remits electronic payments to insurance vendors
  • Participates in yearly renewals for corporate worker’s compensation, corporate liability, and property insurance policies
    • Manages yearly worker’s compensation audit, providing payroll and sales data to ensure premium accuracy
    • Manages annual liability (sales exposure) audit to ensure premium accuracy
  • Oversees administration and compliance of the 401(k) retirement plan, including enrollments, terminations, deferrals, company contributions, and annual compliance recordkeeping utilizing third-party administrative recordkeeping services (i.e. Paychex Retirement Services & 3(16) ERISA Fiduciary Services)
    • Coordinates annual meetings with Shareholders and outside financial advisor to review employee investment options and their performance to ensure fiduciary responsibilities are met

Office Services Management:

  • Manages Administrative Coordinator and Facilities Coordinator roles
    • Provides work direction and mentorship/development including oversight of CT-PAT front desk security
    • Conducts monthly 1-2-1’s and Annual Performance and Development Appraisals
    • Provides backup reception coverage

QUALIFICATIONS/REQUIREMENTS:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SKILLS/ABILITIES:

  • Excellent verbal and written communication skills
  • Excellent interpersonal, counseling and negotiation skills
  • Strong leadership and supervisory skills
  • Thorough understanding of recruiting methods, best practices
  • Strong analytical and problem-solving skills
  • Proficient with payroll and/or HRIS software
  • Proficient in Microsoft Office Suite or related software
  • Excellent time management skills with proven ability to meet deadlines
  • Ability to maintain confidential and sensitive information

EDUCATION and/or EXPERIENCE:

  • Bachelor’s degree and minimum 8 years of Human Resources Management experience
  • HR certification is strongly preferred.

TARGET COMPENSATION:

  • $120K to $135K Base plus 10% Bonus Potential, DOE

BENEFITS INCLUDE:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan with 3% company contribution
  • 15 vacation days, five sick days, and 10 holidays annually
  • Community outreach opportunities and 40 hours of paid volunteer time per year
  • Career development opportunities, employee referral bonuses, and frozen food reimbursement

Please send your Resume as a Word.doc with the title of the position in the subject line.

 You must be authorized to work in the United States now and in the future without sponsorship.

To apply for this job email your details to condor1@dorigan.com

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